sbet2 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by sbet2 ("sbet2," "we," "us," or "our") and applies to all personal data collected through the sbet2 online gaming platform accessible at sbet2.net, including all associated pages, features, games, and services (collectively, the "Platform").

sbet2 is committed to protecting the privacy and personal data of all users, particularly our registered players in the Philippines. This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account on sbet2 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.

2. Information We Collect

sbet2 collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, gender, nationality, and residential address.
• Contact information: Email address and mobile phone number.
• Identity verification documents: Government-issued ID (e.g., Philippine passport, SSS ID, driver's license, PhilSys national ID) submitted for Know Your Customer (KYC) verification.
• Financial information: GCash account details, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals.
• Account preferences: Responsible gaming settings, notification preferences, and communication preferences.
• Support communications: Records of your interactions with the sbet2 customer support team, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, wagering patterns, and feature interactions on the Platform.
• Location data: General geographic location derived from your IP address, used to verify jurisdictional eligibility.
• Cookies and similar technologies: Data collected through cookies, web beacons, and similar tracking technologies as described in Section 5 of this Policy.

2.3 Information from Third Parties

• Identity verification providers: Data from third-party KYC and age verification services used to confirm your identity and age.
• Payment processors: Transaction confirmation data from GCash, PayMaya, and banking partners to verify deposits and withdrawals.
• Fraud prevention services: Risk signals and fraud indicators from third-party security and anti-fraud providers.

3. How We Use Your Information

sbet2 uses the personal data we collect for the following purposes:

sbet2 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

sbet2 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the sbet2 Terms and Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, PAGCOR guidelines, and NPC regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw this consent at any time.

5. Cookies and Tracking Technologies

sbet2 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, game preferences, and responsible gaming configurations.
• Analytics cookies: Collect anonymized data about how players use the Platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content based on your interests and activity on the Platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the sbet2 Platform.

6. Sharing of Personal Data

sbet2 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and under strict data protection obligations:

• Payment processors: GCash, PayMaya, and banking partners, solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers used to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security providers: Third-party services that help sbet2 detect and prevent fraudulent activity on the Platform.
• IT and infrastructure providers: Cloud hosting and technology service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or court order.

All third parties with whom sbet2 shares personal data are contractually required to handle your data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared.

7. Data Retention

sbet2 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC and identity documents: Retained for the duration of your account and for five (5) years after account closure.
• Support communications: Retained for up to three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus an additional period as required for legal compliance.

When personal data is no longer required, sbet2 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Security of Your Personal Data

sbet2 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sbet2 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sbet2:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data sbet2 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your sbet2 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the sbet2 Data Privacy Officer at the contact details provided in Section 13 of this Policy. sbet2 will respond to all verified data subject requests within fifteen (15) business days.

10. Children's Privacy

The sbet2 Platform is strictly intended for users who are 21 years of age or older, in compliance with Philippine gaming laws. sbet2 does not knowingly collect personal data from individuals under the age of 21.

If sbet2 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant authorities where required by law.

If you are a parent or guardian and believe that your child has registered on the sbet2 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

11. Third-Party Links and Services

The sbet2 Platform may contain references to third-party payment services (such as GCash and PayMaya) that are necessary for transaction processing. These third-party services operate under their own privacy policies, which are independent of sbet2's Privacy Policy.

sbet2 is not responsible for the privacy practices of any third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with your sbet2 account.

12. Changes to This Privacy Policy

sbet2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Any changes will be posted on this page with an updated "Last Updated" date at the top of the Policy.

Where changes are material — meaning they significantly affect how we collect or use your personal data — sbet2 will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect.

Your continued use of the sbet2 Platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may request account closure by contacting our support team.

13. Contact and Data Privacy Officer

sbet2 has appointed a Data Privacy Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by sbet2.